Privacy Policy for Drone Sports, Inc.
At Drone Sports, Inc., accessible from our website, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that are collected and recorded by Drone Sports, Inc. and how we use it.
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
This Privacy Policy applies only to our online activities and is valid for visitors to our website with regard to the information that they shared and/or collect in Drone Sports, Inc. This policy does not apply to any information collected offline or via channels other than this website.
Our Privacy Policy was created with the help of the Free Privacy Policy Generator.
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.
Information We Collect
The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.
When you register for an Account, we may ask for your contact information, including items such as name, company name, address, email address, and telephone number.
How We Use Your Information
We use the information we collect in various ways, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes
- Send you emails
- Find and prevent fraud
Log Files
Drone Sports, Inc. follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this as part of hosting services' analytics. The information collected by log files includes internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.
Advertising Partners Privacy Policies
You may consult this list to find the Privacy Policy for each of the advertising partners of Drone Sports, Inc.
Third-party ad servers or ad networks use technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Drone Sports, Inc., which are sent directly to users' browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.
Note that Drone Sports, Inc. has no access to or control over these cookies that are used by third-party advertisers.
Third Party Privacy Policies
Drone Sports, Inc.'s Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt out of certain options.
You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers' respective websites.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Under the CCPA, among other rights, California consumers have the right to:
- Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
- Request that a business delete any personal data about the consumer that a business has collected.
- Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
GDPR Data Protection Rights
We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:
- The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
- The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
- The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
- The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
- The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
- The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.
Children's Information
Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.
Drone Sports, Inc. does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information on our website, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.
Payment Terms
Payments on Drone Sports, Inc. are processed securely through Stripe, a third-party payment processor. When you make a purchase, your payment information is handled directly by Stripe, and we do not store or have access to your payment details. Please refer to Stripe's privacy policy for more information on how your payment data is protected.
Refund and Cancellation Policy
Physical Products:
- Refunds:
- You may request a refund for any unopened and unused physical product within 30 days of the delivery date.
- To qualify for a refund, the product must be returned in its original condition and packaging.
- Shipping costs are non-refundable, and return shipping fees are the responsibility of the customer unless the product was defective or damaged upon arrival.
- Cancellations:
- Orders for physical products may be canceled within 24 hours of purchase, provided the order has not yet been processed for shipping.
- Once the item has been shipped, the order cannot be canceled, but you may initiate a return once the item is delivered.
Digital Products (Access Codes for Online Courses):
- Refunds:
- Refunds for digital products, such as access codes for online courses, are only available if the access code has not been used or activated.
- To request a refund, please contact us within 14 days of purchase. If the access code has been redeemed, refunds will not be issued.
- Cancellations:
- Digital products are typically delivered immediately after purchase. Therefore, cancellations for digital products are only possible if the access code has not been delivered or activated.
How to Request a Refund or Cancellation
To request a refund or cancel your order, please follow these steps:
- Contact Us: Email our customer service team at orders@dronesports.us with your order number and reason for the request.
- Return Authorization: If your product is eligible for a refund or cancellation, our team will provide you with return instructions and a return authorization (for physical products).
- Refund Processing: Refunds will be processed within 5-7 business days after we receive the returned product or verify that the digital product remains unused. The refund will be applied to your original method of payment.
Exceptions
- Custom or Personalized Products: Custom or personalized products are non-refundable unless they arrive damaged or defective.
- Discounted Items: Items purchased at a discounted rate are eligible for refunds only for the amount paid, not the original product price.
Shipping and Fulfillment Policy
At Drone Sports, Inc. we strive to provide you with quality products and services to enhance your drone education and experience. Please review our fulfillment policy below, which outlines our procedures for order fulfillment, cancellations, and refunds.
SHIPPING POLICY
FOB Destination, Freight Collect:
- Freight Collect: All orders will be shipped freight collect, meaning the Buyer will pay and bear all freight charges. Method and shipment route are at Drone Sports’ discretion unless otherwise agreed upon between Drone Sports and the Buyer.
- Shipping Destination: For shipments within the Contiguous United States or Canada, freight will be billed separately. For other U.S. destinations, such as Hawaii and Alaska, freight will be billed to the mainland exit point, and additional charges for transport beyond this point will be the Buyer’s responsibility.
- Delivery Appointments: Drone Sports is not responsible for setting up an appointment for delivery. The Buyer will be liable for any additional costs incurred due to delivery refusal or any extra transportation costs arising from a specific carrier request or method.
Order Fulfillment
- All orders for physical products and access codes for digital courses will be processed within 2-3 business days after the order is placed, unless otherwise specified.
- Shipping Time: Once processed, physical items will be shipped and delivered based on the shipping method selected at checkout. You will receive a confirmation email with tracking information once your order is shipped.
- Digital Products: Access codes for digital courses will be delivered via email immediately after the order is processed. Please check your spam folder if you do not receive the email in your inbox.